NORSCOT CUSTOMER NOTICE – CORONAVIRUS (COVID-19)
In light of the most recent government announcements, we would just like to clarify our position during this uncertain time for businesses across the world.
Norscot will continue trading business and our showrooms in Bower (Caithness) and Inverness will remain open to the public as usual, until the Government informs us to do otherwise.
Public health & safety is our number one priority and we are taking all the appropriate measures to continue offering a safe and healthy environment for both our customers and our team.
If you are in the most at-risk group or are simply self-isolating, all of our services are still available to you with ease. For replacement windows, doors and glass all communication can be done at distance either online or by phone. We are still able to provide information and quotations, measurements can be taken externally or you can provide rough sizes and all paperwork can be issued online or via post.
Our in-house architectural team are ready to deal with all your Timber Frame House Kit enquires, we can make alterations to any of our standard designs or provide bespoke designs, to suit individual requirements. We can also submit applications for planning and building warrant approval on your behalf. Dealing with people at distance can be done easily via email and phone, something we are very experienced with and do on a daily basis.
During this time we will be closely monitoring all of our social media channels as well as our websites (Webchat) and email. Should you wish to get in contact or would like some more information on any of our products or services, you can reach us via;
Email – firstname.lastname@example.org
01955 641303 (Caithness)
01463 224040 (Inverness)
01955 641207 (Caithness)
01463 715755 (Inverness)
Online live web chat service available on our website www.norscot.co.uk
We are also active and ready to chat on, Facebook, Twitter, Instagram, and LinkedIn
With over 35 years of experience and an excellent customer service track record, we are more than equipped to deal with any enquiry at any stage online or on the phone.
Rest assured we will be keeping you all up to date with any developments or changes over the coming days, but for the time being, we are happy to say it’s business as usual here at Norscot!
Wishing you all the best during this time.