✓ Energy Efficient
✓ Manufactured in the UK
✓ 10 Year Guarantee!

Norscot operates a quality assurance system accredited to the internationally recognised ISO 9001 : 2015 standard.

The ISO 9001 quality management system helps us to continually monitor and manage quality across all operations. As the world’s most widely recognised quality management standard, it allows us to achieve consistent performance and service.

As a result we are able to offer superior customer satisfaction, which we define as the degree of satisfaction provided by the goods and services we provide as measured by the number of repeat customers.

This superior customer service was recognised by Independent Network when we received the award for Best in Scotland for Customer Satisfaction.

Quality assurance and the resultant customer satisfaction is the aim of everyone in Norscot and everyone is involved, from the managing director to the person sweeping the factory floor. As Henry Ford once said, “It’s not the company that pays the wages, it’s the products.”

 

Norscot Quality Policy

 

We hold a 100% satisfaction record with Network Veka, and are highly recommended by our customers

I am very pleased with my doors and the tidy installation work. Five stars!

Mrs Noble, Beauly
May 2022

I'm very pleased with the windows and door and the excellent installation work by Norscot.

Mr More, Wick
March 2022

I am delighted with the doors and windows. I was surprised at how quickly the installers managed to get them done; they worked hard and have made a great difference to my house.

Mrs Walters, Inverness
March 2022

We’re absolutely delighted with our new door. Fantastic service from ordering to installation

Mrs Burns, Inverness
January 2022