✓ Energy Efficient
✓ Manufactured in the UK
✓ 10 Year Guarantee!

Norscot operates a quality assurance system accredited to the internationally recognised ISO 9001 : 2015 standard.

The ISO 9001 quality management system helps us to continually monitor and manage quality across all operations. As the world’s most widely recognised quality management standard, it allows us to achieve consistent performance and service.

As a result we are able to offer superior customer satisfaction, which we define as the degree of satisfaction provided by the goods and services we provide as measured by the number of repeat customers.

This superior customer service was recognised by Independent Network when we received the award for Best in Scotland for Customer Satisfaction.

Quality assurance and the resultant customer satisfaction is the aim of everyone in Norscot and everyone is involved, from the managing director to the person sweeping the factory floor. As Henry Ford once said, “It’s not the company that pays the wages, it’s the products.”

 

Norscot Quality Policy

 

We hold a 100% satisfaction record with Network Veka, and are highly recommended by our customers

Very Pleased, first class job!

Mr Angus Fraser, Thurso
August 2020

Your workmen were realy neat, tidy and very pleasant. Thank you!

Ms Sinclair, Wick
May 2020

A very professional job from start to finish. I could not be happier with the new doors and windows.

Mr Bain, Wick
January 2020

The installation team were tidy and worked to a very high standard. We thank all at Norscot for a terrific service.

Mr Allan, Thurso
January 2020