✓ Energy Efficient
✓ Manufactured in the UK
✓ 10 Year Guarantee!

Norscot operates a quality assurance system accredited to the internationally recognised ISO 9001 : 2015 standard.

The ISO 9001 quality management system helps us to continually monitor and manage quality across all operations. As the world’s most widely recognised quality management standard, it allows us to achieve consistent performance and service.

As a result we are able to offer superior customer satisfaction, which we define as the degree of satisfaction provided by the goods and services we provide as measured by the number of repeat customers.

This superior customer service was recognised by Independent Network when we received the award for Best in Scotland for Customer Satisfaction.

Quality assurance and the resultant customer satisfaction is the aim of everyone in Norscot and everyone is involved, from the managing director to the person sweeping the factory floor. As Henry Ford once said, “It’s not the company that pays the wages, it’s the products.”

 

Norscot Quality Policy

 

We hold a 100% satisfaction record with Network Veka, and are highly recommended by our customers

The installation team were tidy and worked to a very high standard. We thank all at Norscot for a terrific service.

Mr Allan, Thurso
January 2020

An excellent job on all counts. Everything was explained clearly and the fitting was very professional and tidy.

Mr & Mrs Gunn, Garmouth
January 2018

The team who fitted the window were efficient, courteous and worked quietly, completing the job neatly and within planned timescale. Very pleased with new design also.

Mr Henderson, Thurso
January 2018

Delighted with staff attitude, work finish and tidy up afterwards.

Ms Bain, Wick
May 2019