✓ Energy Efficient
✓ Manufactured in the UK
✓ 10 Year Guarantee!

Norscot operates a quality assurance system accredited to the internationally recognised ISO 9001 : 2015 standard.

The ISO 9001 quality management system helps us to continually monitor and manage quality across all operations. As the world’s most widely recognised quality management standard, it allows us to achieve consistent performance and service.

As a result we are able to offer superior customer satisfaction, which we define as the degree of satisfaction provided by the goods and services we provide as measured by the number of repeat customers.

This superior customer service was recognised by Independent Network when we received the award for Best in Scotland for Customer Satisfaction.

Quality assurance and the resultant customer satisfaction is the aim of everyone in Norscot and everyone is involved, from the managing director to the person sweeping the factory floor. As Henry Ford once said, “It’s not the company that pays the wages, it’s the products.”

 

Norscot Quality Policy

 

We hold a 100% satisfaction record with Network Veka, and are highly recommended by our customers

You have an installer who is a credit to your company friendly, efficient and left the rooms spotless.

Mr & Mrs Simpson, Inverness
December 2017

Very pleased with finished job and quality of windows.

Mr & Mrs Green, Thurso
April 2018

Very Happy All Round

Mr Leggett, Portmahomack
July 2017

We are delighted with the work done by David Forbes. He was extremely tidy and very friendly. Also, we have been very happy with service from the first contact. All staff friendly helpful and professional.

James and Shirley MacPherson, Balloch
August 2018