✓ Energy Efficient
✓ Manufactured in the UK
✓ 10 Year Guarantee!

Norscot operates a quality assurance system accredited to the internationally recognised ISO 9001 : 2015 standard.

The ISO 9001 quality management system helps us to continually monitor and manage quality across all operations. As the world’s most widely recognised quality management standard, it allows us to achieve consistent performance and service.

As a result we are able to offer superior customer satisfaction, which we define as the degree of satisfaction provided by the goods and services we provide as measured by the number of repeat customers.

This superior customer service was recognised by Independent Network when we received the award for Best in Scotland for Customer Satisfaction.

Quality assurance and the resultant customer satisfaction is the aim of everyone in Norscot and everyone is involved, from the managing director to the person sweeping the factory floor. As Henry Ford once said, “It’s not the company that pays the wages, it’s the products.”

 

Norscot Quality Policy

 

We hold a 100% satisfaction record with Network Veka, and are highly recommended by our customers

The installers that completed my installation were top notch. They were courteous, friendly completed the job to a high standard and tidied up after them.

Mrs Reid, Thurso
October 2020

Delighted with the fantastic job, from first call with Iain, to visit to showroom, Iain the surveyor's assessment and Davy's work. Quality from start to finish, and excellent support thereafter. Davy is an artist, not a tradesman. Thank you Norscot!

Mr Fitzsimons, Tain
September 2020

Very Pleased, first class job!

Mr Angus Fraser, Thurso
August 2020

Your workmen were realy neat, tidy and very pleasant. Thank you!

Ms Sinclair, Wick
May 2020