✓ Energy Efficient
✓ Manufactured in the UK
✓ 10 Year Guarantee!

Norscot operates a quality assurance system accredited to the internationally recognised ISO 9001 : 2015 standard.

The ISO 9001 quality management system helps us to continually monitor and manage quality across all operations. As the world’s most widely recognised quality management standard, it allows us to achieve consistent performance and service.

As a result we are able to offer superior customer satisfaction, which we define as the degree of satisfaction provided by the goods and services we provide as measured by the number of repeat customers.

This superior customer service was recognised by Independent Network when we received the award for Best in Scotland for Customer Satisfaction.

Quality assurance and the resultant customer satisfaction is the aim of everyone in Norscot and everyone is involved, from the managing director to the person sweeping the factory floor. As Henry Ford once said, “It’s not the company that pays the wages, it’s the products.”

 

Norscot Quality Policy

 

We hold a 100% satisfaction record with Network Veka, and are highly recommended by our customers

We’re really chuffed with the look and also the ease that the door shuts. Very impressed! Also, the fitter we had was also very competent and professional.

Mrs Taylor, Invergordon
September 2021

We are absolutely delighted with our new windows and doors and the very high level of workmanship involved. Many thanks to you and your team for all your efforts.

Mr & Mrs Patterson, Nairn,
August 2021

Thank you for the excellent service, both in ordering and installing our new kitchen windows. A perfect colour match. A very special thank you to Davy who was absolutely fantastic. He is clearly excellent at his job. So friendly and got on with the work efficiently, quietly and left the place as he found it. The windows look wonderful and Iain’s idea of a picture window in the middle was a very good one.

Mr & Mrs Schubert, Tain
July 2021

We are so pleased with the new windows, they look amazing. David & Les did a brilliant job, the finish of woodwork is fantastic

Mr & Mrs Johnston, West Lothian
June 2021