Customer Comments

James and Shirley MacPherson, Balloch (August 2018)
"We are delighted with the work done by David Forbes. He was extremely tidy and very friendly. Also, we have been very happy with service from the first contact. All staff friendly helpful and professional."
Mr & Mrs Flynn, Nairn (August 2018)
“A great job done in fitting our new door and window. The front door in particular looks stunning and really finishes off the front of our house beautifully.”
Miss Garrioch, Inverness (June 2018)
Really pleased with the quality and finish of my new door. Workmen were super and left the place very tidy. Initial communication when choosing our door etc. was very easy with your knowledgeable staff. Would gladly recommend to others.
Mrs Halliday, Ardgay (May 2018)
We really could not fault the whole experience and dealings with your company. Highly delighted!
Mrs Mackay, Castletown (May 2018)
Joiners were very quick and fitted six windows in 2 days. We are very pleased with our new windows.
Mrs Younger, Castletown (May 2018)
An excellent product and a very professional and tidy fitter. Thank you.
Mrs Fyfe, Fort Augustus (May 2018)
Thank you for completing all my windows. I am very pleased with them. Joiner did a great, quick job. Well done.
Mr & Mrs Green, Thurso (Apr 2018)
Very pleased with finished job and quality of windows.
Mrs Anderson, Inverness (Feb 2018)
Great service throughout. Professional, friendly and informative and everything was on schedule.
Mr & Mrs Jackson, Contin (Feb 2018)
We are highly delighted with the outcome and will certainly consider your services for any future needs; also recommend you to others. Many thanks for a top class job.
Mrs Murray, Thurso (Feb 2018)
Great service from start to finish. The installers were friendly, very efficient and tidy. Did a great job!
Mr Ball, Wick (Feb 2018)
Your experts who installed the door were efficient, competent and courteous while we had the pleasure of their company in our home. Norscot is fortunate to employ such excellent tradesmen.
Mr Henderson, Thurso (Jan 2018)
The team who fitted the window were efficient, courteous and worked quietly, completing the job neatly and within planned timescale. Very pleased with new design also.
Mr & Mrs Snadden, Thurso (Jan 2018)
The window installers were courteous, helpful, hardworking and efficient.
Mr & Mrs Gunn, Garmouth (Jan 2018)
An excellent job on all counts. Everything was explained clearly and the fitting was very professional and tidy.
Mr & Mrs Malcolm, Thurso (Dec 2017)
Service and workmanship was excellent. Would highly recommend Norscot work and service to anyone looking to replace windows.
Mr & Mrs Simpson, Inverness (Dec 2017)
You have an installer who is a credit to your company friendly, efficient and left the rooms spotless.
Mr & Mrs MacLachlan, Fort William (Nov 2017)
Excellent service from all Norscot Staff from start to finish. Delighted with our windows and door. Your fitters did an outstanding job, quick, efficient, hard working and a very high standard of workmanship. Would highly recommend Norscot.
Mr & Mrs Doig, Inverness (Nov 2017)
I cannot fault Norscot on all aspect from start to finish. "Excellent"
Mr & Mrs A Cook, Inverness (Oct 2017)
We are delighted with the installation and much appreciate your technical input, advice, support, courtesy and patience over the last 10 months.
Mr & Mrs Foran, Tomintoul (Sept 2017)
Professional Workmanship from start to finish, punctual and very tidy, quality product with no pressure selling.
Mr & Mrs MacDonald, Balloch (Sept 2017)
Excellent Job
Mrs Wilson, Inverness (Aug, 2017)
We have been delighted with the service received from start to finish and would not hesitate to recommend Norscot to other. Thank-You!
Mr MacDonald, Contin (Aug 2017)
I could not fault any aspect of the Job
Mrs Calder, Invereness (July 2017)
Thank-you very much, especially for the distance involved. Would be very happy to give your name to anyone needing advice.
Mr Leggett, Portmahomack (July 2017)
Very Happy All Round
Mr & Mrs Henderson, Inverness (June 2017)
Very efficient installers and delighted with end result.
Mrs Durrand, Alness (May 2017)
The whole process, from ordering the product, to installation has been very professional. Norscot's Customer Service has also been excellent.
Ms Chew, Thurso (May 2017)
Delighted with the service and the product - all at a very reasonable price. Many Thanks Norscot
R Penwright, Fortrose (April 2017)
I have recommended Norscot to my friends.
Mr Younger, Thurso (March 2017)
Job carried out to a very high standard, area left very tidy.
Mrs MacKinnnon, Beauly (March 2017)
I was impressed how efficiently the work was carried out. Well Done
Mr Graham, Glasgow (March 2017)
Norscot are a dependable Company who carried out a window installation to a very high standard. On-site Craftsmanship was exceptionally good - would thoroughly recommend Norscot.
Mr Gibson, Inverness (March 2017)
I am very happy with all the work that was done on the house. The Joiners were very efficient and tidy they did a great job.
Mrs McIvor, Thurso (Feb 2017)
I am very happy with the quality and finish of my door and windows excellent product, excellent service. Would highly recommend Norscot, First Class product Thank-You.
L Marello, Inverness (Jan 2016)
I only wanted two windows this time and I was not at all pressurised into taking any more, which I consider good, and would come back for my other windows.
Mr A MacPhee , Wick (Dec 2016)
The men who completed the work were excellent - very diligent, very mannerly, appeared to enjoy their work and did the work through horrendous weather (rain & wind). They left our premises very tidy when they finished.
Mr & Mrs Baily, Gorthleck (Dec 2016)
Overall a very good experience and exceptional Fitter ! (David)
Mr M Nesbitt, Inverness (Dec 2016)
Always recommended, great Job, thanks. We have used Norscot for years, family and also friends. (5 Star)
Mr R Mackay, Thurso (Jan 2017)
It would be very difficult to surpass the standards of this company, first class Job.
Mrs Proudlock, Fort Augustus (Oct 2016)
The workmen were on time and worked solidly until job was completed and I am delighted with the finished product.
Mr & Mrs Henderson, Inverness (Sept 2016)
Happy with the overall performance of the company.
Mr I MacRae, Nairn ( July 2016)
Excellent Service
Mrs K MacLeod, Thurso (July 2016)
Could not have asked for better installers, all work carried out to the highest standards.
Mr I MacLean, Isle of Skye (June 2016)
Very impressed with telephone calls from Sales Rep/Surveyor/Joiners prior to each appointment, also assisstance from Sales Rep during initial and final decision prior to installation. All was much apprciated.
C MacDonald, Halkirk (June 2016)
Excellent service from everyone at Norscot.
Mr & Mrs Faassen De Heer, Brora (June 2016)
Both my husband and I were very impressed by the efficiency of all your staff. We especially found the 2 fitters (James & David) very pleasant, hard working and meticulous in cleaning up after installation. We are delighted with our new windows and will certainly recommend your firm to others.
Mrs Reilly, Wick (June 2016)
Your men were very clean, left no mess and also very polite.
Mr B Gordon, Thurso (May 2016)
Please express my gratitude to the Norscot Office Staff and Installation Team for a great service in providing a quality product for my home.
D MacGregor, Isle of Skye (April 2016)
Very Pleased
Mr & Mrs Lates, Isle of Skye (March 2016)
Guys were lovely and the result is perfect, many thanks. The whole experience with Norscot was excellent. Very professional and prompt from contacting Valerie with the initial enquiry. The site visits to measure up and quote with a variety of options went without hitches despite the hurricane on the first evening.
Mr & Mrs MacKintosh, Dingwall (Feb 2016)
The job was completed in a most excellent manner from start to finish. I would rate the two installers a "10".
Mrs Thomas, Thurso (Feb 2016)
Delighted with windows, men did excellent job tidied up first class.
R & C Hogg, Cromarty (Feb 2016)
Product looks excellent
Mr & Mrs MacQuarrie, Conon Bridge (Feb 216)
Your fitters were of a Very High Standard. "Thanks"
Mr Rutter, Lairg (Feb 2016)
An excellent Job all round and the installation team are a credit to your company and so are the people on your telephones !
Dr G Crabb, Ardgay ( Feb 2016)
Thank you for the excellent team who installed the windows and cleaned up very efficiently after. We already notice a big difference in the temperature of the rooms !
Mr & Mrs Sinclair, Muir of Ord (Jan 2016)
From start to finish the procedure from all departments involved was 100%
Dr & Mrs Robertson, Wick (Jan 2016)
Excellent work and detailed activity.
Mrs Grant, Inverness (Dec 2015)
Very happy with the result, the men fitting them were very considerate and helpful, would recommend your windows highly.
Mr Foy, Culloden (Nov 2015)
Fantastic great service and a great price. Thank You
Mr Cowie, Thurso (Nov 2015)
The Craftsmen who did the Job are craftsmen and care what they do, they have a pride in the operation from start to finish. They are professionals
Mr Holloway, Castletown (Oct 2015)
Absolutely superb from start to finish. Your Workmen were very professional, the finish both inside and out was excellent.
Mr & Mrs Logan, Isle of Skye (Oct 2015)
The brothers David and James work cleanly and efficiently, and were polite and friendly.
T & D Properties Ltd, Inverness ( Oct 2015)
Could not fault the whole service, it was first class from start to finish.
Mr Lawson, Canisbay (Oct 2015)
I am totally delighted with my new windows. The difference they made from day one was superb. I have no hesitation for trumpeting your excellent work.
Mr & Mrs Matheson, Castletown (Sept 2015)
An excellent service from begining to end. Will definitely use Norscot Joinery again.
Mrs Mackenzie, Nairn (Sept 2015)
The Day the work was completed was one of the wettest days of our Summer !!! and the boys worked non stop. Every credit to them.
Mr & Mrs MacDonald, Inverness (July 2015)
Complete satisfaction excellent standard of work. Installers, Surveyor and Sales Rep should be proud of their work - Well done
Mr Cooke, Dingwall (July 2015)
Professional Completion of Work !
Mr Connolly, Inverness (July 2015)
A good service well done
Dr Fraser, Fortrose (June 2015)
Excellent product, fitting and service, as on previous occasions.
Mr & Mrs Robinson, Thurso (June 2015)
Your Fitters did a very neat and tidy job during the Installation.
Ms Mackay, Thurso ( June 2015)
On the whole very happy with everything.
J Okere, Inverness (June 2015)
Staff at Norscot, Inverness are very helpful and friendly. I recommend them to everyone I speak to. I am a very happy Customer.
Mrs West, Beauly (Jun 2015)
Installers were extremely helpful and efficient in their work.
J Bannister, Beauly (April 2015)
The Whole process went very well I am pleased with both the door and the way it was installed, and my contact with all involved.
Mr G Macadie Wick (March 2015)
Very good workmen and very good quality of work. Will use Norscot again, delighted with everything.
Mr & Mrs G Gordon Inverness (March 2015)
Very fast response time to our initial enquiry. Everyone we dealt with from Area Sales Manager to Surveyor and Fitter was excellent. Products are very good.
Miss C Ross Inverness (March 2015)
Good service and hassle free. Pleased with new windows/doors and finishings
Mr Hutton Beauly (February 2015)
All in all a recommendable experience, the fitter was first class in all aspects & user friendly
Mr & Mrs Anker Talmine (February 2015)
We would just like to say thank you so much to the whole team. From start to finish our whole experience through choosing our windows, the showroom and workshop tour, the answering of our many, many questions, the detail covered by Dave who came to measure up and show us examples of the finishes we could have internally for the window boards, and last but not least the fitting, was first class.
Ms R Scott Cromarty (January 2015)
Excellent service, very efficient and tidy Installer, beautiful door.
Mr A Dunnett Thurso (January 2015)
Very pleased with product and the Installation, excellent service - Well Done
Mrs Rose, Nairn (Nov 2014)
"Very pleased with everything, would recommend your Company. The Joiner did a excellent Job - "
Mr & Mrs Gibbons, Thurso (Nov 2014)
"We are very happy with our Conservatory windows. Your workmen worked hard all day and were pleasant to have in our home. We thank them for a Job well done and the helpful consultations with Andy - The Sales Advisor."
Mrs Carter, Inverness (Nov 2014)
"Really good efficient service, very pleased with quick survey and quote."
Miss J Miller - Inverness (Nov 2014)
"Excellent Service. Friendly, Professional, competent, skilful staff"
Mr & Mrs Gilmour, Avoch (October 2014)
"Excellent service, delighted with the windows."
Mr & Mrs Jamieson, Dingwall (October 2014)
"More than happy to use again."
Mr & Mrs McInally, Inverness (June 2013)
"Having had experience of sales and presentation I am most impressed with all aspects of Norscot attitude towards the business. Well done."
Mr & Mrs Green, Carrbridge (October 2014)
"We want to write to you direct to thank you for the excellent service we have experienced from your company. We asked for a quote for a large number of replacement windows and doors. Ian Sutherland came out to prepare a quote and did so professionally and very quickly, giving us a number of options. At no time did we feel pressured to accept the quote and this was refreshing. We visited the showroom in Inverness to look at the various options and the very helpful lady was great. She was helpful, impartial and very patient, making our choice easy. The fitters (the Forbes brothers) were the icing on the cake. They worked so hard were clean and tidy and managed to extract the old windows with not internal impact. The finishing joinery was excellent (my husband is a carpenter and was very impressed !) and they managed to keep some of the old feature woodwork with in the new finishing's Overall, the service was great from start to finish. More than happy to recommend you or show your work to others. "
Mr r Johnstone, Wick (July 2014)
"Very good service, Workmen excellent. "
Mr & Mrs L Parsons, Muir of Ord (June 2014)
"We have been very pleased with you company on both occasions, and would recommend you to anyone. "
Mr & Mrs R Macleod, Castletown (June 2014)
"Very pleasant hard working boys and tidied up after them."
Mrs Sinclair, wick (June 2014)
"We are very happy with the look and workmanship of the fitted products."
Mr Johnstone, Wick (July 2014)
"Very good service, Workmen excellent."
Miss Young, Beauly (July 2014)
"Very good service again from norscot, Professional sales & installation "
Mrs Rodgers, Thurso (July 2014)
"I would have no hesitation in recommending your company to others. I liked the fact there was no hard sales pitch."
Mr & Mrs Beaton, Inverness (July 2014)
"A great service, The joiner's were very good."
Mrs Thain, Wick (June 2014)
"Job well done and excellent workmen. "
Mr Ayre, Broadford (May 2014)
"Very pleased with the service and the result."
Mr & Mrs macLeod, Castletown (May 2014)
"Very pleasant, hard working boys and tidied up after them."
Mrs Sinclair, Wick (May 2014)
"We are very happy with the look and workmanship of the fitted products."
Mr & Mrs Rye, Lybster (May 2014)
"The fitter was excellent and did a first class job. Your company is lucky to have him."
Mrs Potter, Thurso (May 2014)
"Very pleased with the product."
Mr & Mrs Grant, Inverness (April 2014)
"Entirely satisfied."
Ms Mowat, Golspie (April 2014)
"I would like to say how impressed I am with the whole company as to how my query was dealt with from start to finish, communication from yourself was clear, helpful no messing about and what was said that was going to be done was done. I would also like to say that the gentleman that came to fit the glass is a credit to your company friendly, approachable and nothing to much hassle. I only wish many other companies took a leaf out of your book. Thank you again for your very efficient service."
Ms Gilbert-Cherrington, Cheltenham (April 2014)
"Very pleased with the whole process and outcome! The door looks fantastic! Thank you."